The Case for Hosting Your Phone Solution In-House

Traditional communications solutions are all well and good, but they’re quickly growing antiquated and outdated with the inception of more dynamic solutions. Some organizations have found that cloud-hosted VoIP has advantages over an on-premise telephone solution. While there’s a certain degree of truth to this, an on-site system still presents value.

When you host your own VoIP solution, the biggest difference to consider is the fact that you’ll be managing your own hardware. An in-house system is stored in the server room or another dedicated part of your infrastructure. Alternatively, when you use cloud VoIP, the system is stored off-site, hosted and maintained by an outsourced provider.

Keep in mind that when we talk about on-site VoIP systems, we’re not referring to the traditional landline telephone system that many organizations still use. Rather, we’re talking about a virtual phone system that uses your Internet connection rather than a landline cable infrastructure to send and receive calls. Though VoIP is a service that can easily be outsourced to a third-party provider, it’s possible for you to host an in-house system on a dedicated server… assuming you have the staff to properly manage and maintain it.

Regardless, there are still some benefits to consider regarding on-site VoIP hosting rather than going through a cloud provider. Here are a couple of them.

• Control: In comparison to a hosted solution, your business has greater control over an in-house phone system. You can easily add new users and phone numbers rather than going through support to do so. This also means that you’re in a greater position of responsibility, so it’s important that you have the staff on-site and ready to maintain your system, should you choose to go this route.
• Use your existing infrastructure: Consider for a moment how much effort went into building your current infrastructure. You already have a network, servers, and other important hardware hooked up to it. What’s a little more in the form of your in-house VoIP system? If you wanted to add VoIP to a cloud infrastructure, you have to go through the hoops of configuration and setup, which is something that you may not have control over with a hosted solution.

If your organization is considering revamping its communications infrastructure, look no further than GTSS. We can help your business get the most return on investment from your phone solution. To learn more, reach out to us at (803) 298-3008.